Airbnb Increased Daily Check-in and Productivity Across 25 Internal Globally Distributed Teams
Introduction
Airbnb is a popular online marketplace for arranging short-term lodging, primarily homestays, or tourism experiences. To support their global growth and diverse workforce, Airbnb adopted I Done This, a progress tracking tool, in late 2013.
Challenge
With a distributed workforce tackling large projects, Airbnb struggled to maintain visibility into progress across teams. Developers often worked independently on pieces of larger product offerings. Without a centralized system, it was difficult to capture updates asynchronously. This created communication gaps that impacted productivity and engagement.
Solution
I Done This provided a simple daily email digest for teams to share what they accomplished. The concise updates aggregated into a searchable archive of progress. Teams adopted unique hashtags to track metrics relevant to their work. Over 25 internal teams signed up, with 264 all-time users by 2023.
Results
Airbnb teams immediately benefited from I Done This. The foundation engineering team used #interrupted to quantify distractions, helping early scaling efforts. Other teams reported increased transparency, accountability, and alignment. The transparent progress tracking enabled a more productive and engaged workforce.
Conclusion
Implementing I Done This addressed Airbnb's need for asynchronous progress tracking across distributed teams. The simple daily email digest proved a lightweight and effective solution. Within months of adoption, teams reported tangible benefits and advocates emerged across the organization. As of 2023, I Done This continues enabling transparency, productivity, and engagement for 25+ Airbnb teams.
Airbnb Increased Daily Check-in and Productivity Across 25 Internal Globally Distributed Teams
Introduction
Airbnb is a popular online marketplace for arranging short-term lodging, primarily homestays, or tourism experiences. To support their global growth and diverse workforce, Airbnb adopted I Done This, a progress tracking tool, in late 2013.
Challenge
With a distributed workforce tackling large projects, Airbnb struggled to maintain visibility into progress across teams. Developers often worked independently on pieces of larger product offerings. Without a centralized system, it was difficult to capture updates asynchronously. This created communication gaps that impacted productivity and engagement.
Solution
I Done This provided a simple daily email digest for teams to share what they accomplished. The concise updates aggregated into a searchable archive of progress. Teams adopted unique hashtags to track metrics relevant to their work. Over 25 internal teams signed up, with 264 all-time users by 2023.
Results
Airbnb teams immediately benefited from I Done This. The foundation engineering team used #interrupted to quantify distractions, helping early scaling efforts. Other teams reported increased transparency, accountability, and alignment. The transparent progress tracking enabled a more productive and engaged workforce.
Conclusion
Implementing I Done This addressed Airbnb's need for asynchronous progress tracking across distributed teams. The simple daily email digest proved a lightweight and effective solution. Within months of adoption, teams reported tangible benefits and advocates emerged across the organization. As of 2023, I Done This continues enabling transparency, productivity, and engagement for 25+ Airbnb teams.